Knowledge & Training

Your workshop's expertise, written down.

Tutorials, reels, FAQs and per-model notes. The things your best technician knows become things everyone knows — including the person who starts next Monday.

Tutorials

Show, then let them rewatch.

Record how a job is done once and it trains every technician who joins after. Group tutorials into collections per discipline so learning has a path rather than a search box.

  • Step-by-step video tutorials and short-form reels
  • Collections per job type — polishing, PPF, soundproofing, audio fitment
  • Bulk upload so raw footage can be edited and published separately
  • Progress tracking across an onboarding collection
  • Notifications when new material lands
Institutional memory, searchable

The awkward details that usually live in one person's head — and leave when they do.

FAQs

Answer the questions your team keeps asking, once, where everyone can find them.

Common issues per model

Notes attached to a specific make and model — the clip that always breaks, the bolt that always seizes — surfaced when that car is on the ramp.

Bulk video upload

Technicians dump raw footage; a video specialist edits and publishes it without slowing the floor down.

Structured onboarding

A defined path through the disciplines your workshop practises, so new hires ramp on a schedule rather than by osmosis.

Direct support channel

Workshop owners get a live chat line to OTOLAB admins when something needs clarifying.

Multi-language interface

The platform speaks your team's language, so knowledge is not gated behind English.

Knowledge that outlives the person who had it.

Train faster, repeat mistakes less, and stop losing expertise every time someone moves on.